If you haven’t participated in any of our online auctions or it’s been a while since you visited our site, there have been a few changes to our processes. In this post, we’re going to cover these changes so that you’ll be more informed and hopefully have a seamless experience with us…
Due to COVID restrictions in San Diego County, only Cal Auctions employees are allowed in the warehouse. Therefore, we have suspended all inspections until further notice.
If we do have an auction that is being hosted outside our warehouse, there might be an inspection/preview available at the discretion of the seller. Make sure to check each auction catalog directly to see if a preview is scheduled. If so, a link to schedule an appointment will be made available 24 hours prior to the event.
Please do not hesitate to contact us if you have any questions or want more details about a particular item that is available in our online auctions. It’s better if you can submit any requests in advance of the auction closing. If you have questions or photo requests after 3:30 PM on a weekday and an auction closes that same day at 6:07 PM, it’s unlikely that you will get your question answered because our staff leaves after 3:30 – 4 PM during the week. Also, we are not available on the weekends.
If you have the winning bid for an item(s), you will receive a notification via text with an order. You will also receive an email as well. A link to schedule an appointment to pick up the item(s) will be included in the order.
In order to minimize traffic and crowding at our warehouse, pickups are now by appointment only. You will be able to sign off that you received the item(s) right from your mobile device.
We are doing all that we can to keep everyone safe and healthy. We are always open to your feedback and suggestions. Thank you for your cooperation at this time and wish you the best!